Insights5 min read

In an AI-made world, human is the premium.

AI has made content almost free to produce. In the process, it has made trust expensive.

An inked human fingerprint on cream paper with a bronze price tag engraved with the word Premium tied beside it.
Image: AI-generated

Anyone can now make a decent ad in an afternoon. A brief goes in, a polished video comes out, and the cost of "good enough" has fallen close to zero.

If your work is only "good enough", AI can now do it for you. If it's better than that, AI just made you more valuable.

Audiences have already noticed

In Animoto's 2026 State of Video survey, 83% of consumers said they had watched a video they suspected was AI-generated. They spotted it through robotic gestures, unnatural voices and a lack of emotional tone. More important for brands, 36% said AI-generated video would lower their opinion of the brand behind it. The quality people value most in brand video is that it feels personal and authentic, and two-thirds said featuring real people helps.

Polished content is abundant and cheap. Trust is scarce and expensive.

Cannes said the same thing

Reviewing entries for the Social & Creator Lions last year, I kept seeing the same pattern. The work that stood out wasn't the most expensive or the most polished. It was the most human.

Dubai Tourism's Safe at 3AM didn't claim the city was safe. It had a British runner complete a full marathon alone through Dubai at 3 am, livestreamed on TikTok, and let people judge for themselves. Coca-Cola's The Girl Who Played the Tutari handed a traditional Indian trumpet, long reserved for men, to a young woman, and the story did the rest. Tecate's Gulf of Mexico (Bar) moved at the speed of culture, taking a stand on a renamed map while most brands stayed quiet.

Real people, real moments, real conviction. None of it needed a bigger budget, and none of it could have come from a prompt. This year's festival confirmed the shift: it was loud about AI, yet the work that won was quietly human.

This is not an argument against AI

I use it every day. It is extraordinary at speed, scale and variation: drafting, adapting, testing, producing a hundred versions where we used to make three. Brands that refuse it will simply be slower and more expensive.

The mistake is letting AI make the decisions that build trust. My rule of thumb:

  • Let AI make the work faster, never more generic. If the output could belong to any brand, it belongs to none.
  • Keep the idea and the final call human. Judgment, taste and the courage to cut are where the value now sits.
  • Show real people wherever trust matters. Founders, employees, customers and creators carry credibility that no rendering can.

In the Gulf, this matters even more

AI averages. Culture is specific. The difference between Khaleeji and Modern Standard Arabic, the tone that works during Ramadan, the humour that lands in Riyadh but not in Dubai: these are exactly the details a model smooths over and an audience notices instantly.

Look at two of this year's regional Lion winners. L'Oréal Paris's Sit Al Bait, by FP7 McCann, added two letters, "Al", to the everyday Arabic phrase sit bait, "housewife". It turned the phrase into sit al bait, "the woman of the house", a title of leadership. No translation tool would ever have found that idea; it lives inside the language. KFC's Om Badr, by TBWA\RAAD, took a Saudi TikTok trend around a home cook's seasoning and made it official, partnering with Om Badr herself. A real person and a real community moment carried more credibility than any polished brand film could.

Both ideas are small, specific and deeply local. That is precisely what AI can't generate from a prompt, and what audiences in this region reward.

For agencies, this is the real opportunity

If production becomes a commodity, clients will pay for what can't be automated: insight, judgment, cultural fluency and relationships built over years. That isn't a threat to our industry. It's a return to what the best of it was always about.

The question for brands is no longer whether to use AI. It's where to let it show, and where to make sure a human does.

Continue the conversation

Where do you draw the line?